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Warner Leisure Hotels Reviews
Ronald241
2 Contributions
0
ALVESTON HALL- BRILLIANT WEEKEND.
Just had a smashing weekend at Alveston Hall, the entertainment team were brilliant, the food was very good.
Thank you to all at the hotel.
Thank you to all at the hotel.
Written 11 July 2022
Would Recommend
Thomas882
2 Contributions
0
Warners knowingly double booking some hotels
Please be aware that Warner's sometimes allow their hotels to be taken over by another company (Gn holidays) but still take bookings and your deposit and then at a later date cancel it. I'm currently trying to get a response from Warners to a booking i have but is also being advertised by GN holidays.
If i cancel i loose my deposit but Warners don't care.
If i cancel i loose my deposit but Warners don't care.
Written 04 May 2022
Harry Carpenter
3 Contributions
0
Expired gift voucher when it arrived back to 2020, still haven't sorted it
Back in Sept 2020 I purchased a Deluxe Afternoon Tea voucher for my Mum for her Birthday, due to Covid there was a delay in sending out the voucher, In Nov we received the voucher, however the issue date was 20 Dec 2018 with a 12 month valid for date, the voucher was out of date at the point we received it, my sister made contact with Warner Leisure but received no response, since then I've had several telephone conversations and more e-mails than I care to mention including photographic proof of the documents to try to resolve the situation and have a new voucher issued, I've been told more than once by telephone and by e-mail that it's sorted and a new voucher will be sent, still nothing 18mths later, very poor service
Written 26 March 2022
Christopher Spencer
3 Contributions
0
Don't use Warner's hotels
After years of using this organization with my late wife o decided to visit Holm Lacy for the first time.
3 nights £1,160 for a heritage room.
Drape curtains had a large hole in it and arm chairs had the filling hanging out plus so much dirt and dust. They removed the fruit bowl 24 hours early to prep it for next guest
Manager took photos and agreed it was unacceptable.
Complained to head office who just said sorry and called the matter closed.
They refused any compensation and called it closed.
Never again. The amount of money I have spent.
Don't use them the food complaint was dismissed. I would not recommended them they don't value loyalty at all.
3 nights £1,160 for a heritage room.
Drape curtains had a large hole in it and arm chairs had the filling hanging out plus so much dirt and dust. They removed the fruit bowl 24 hours early to prep it for next guest
Manager took photos and agreed it was unacceptable.
Complained to head office who just said sorry and called the matter closed.
They refused any compensation and called it closed.
Never again. The amount of money I have spent.
Don't use them the food complaint was dismissed. I would not recommended them they don't value loyalty at all.
Written 28 October 2021
Cody M.
4 Contributions
0
This Is for British legion members
This Is for British legion members
This company offers legion members up £350,a booking.
But when you go on the website all they offer you is £10
So it is not very good that they advertise in the legion magazine that offer.when as far as I can see they have intention of giving legion members that
Disgruntled.
Huhh
This company offers legion members up £350,a booking.
But when you go on the website all they offer you is £10
So it is not very good that they advertise in the legion magazine that offer.when as far as I can see they have intention of giving legion members that
Disgruntled.
Huhh
Written 29 May 2020
